Refund & Return Policy

At Impresso, we ensure every product is quality-checked before delivery. However, if you face any issue, we’re here to help.

Returns

• Return requests must be made within 24 hours of receiving the product.

• Items must be unused, unwashed, and in original packaging with tags intact.

• Returns are only accepted for:

   

  • Damaged products

  • Wrong item delivered

   

To request a return, please send clear photos or unboxing video proof along with your order number.

Refunds

• Refunds are processed only after the returned product passes inspection.

• Delivery charges are non-refundable.

• Refund processing time: 5–7 working days.

Non-Returnable Items

• Products damaged after use

• Size issues (unless exchange is approved)

• Items without original tags

For assistance, contact us via our Facebook page or WhatsApp with your order details.